pk111 Terms & Conditions
Please read the full terms below carefully before using this platform. By registering an account at pk111, you are considered to have accepted these terms.
Why These Terms Matter
pk111 is committed to providing a safe, transparent, and responsible online gaming experience for players in Bangladesh. These Terms & Conditions ("Terms") govern the use of the pk111 platform and all of its services.
By accessing the pk111 website, registering an account, or participating in any game or betting activity, you are legally agreeing to these Terms. If you disagree with any part of these Terms, please refrain from using our platform.
We reserve the right to modify these Terms at any time. When changes are made, we will publish a notice on the platform. Continued use of the platform after any changes will be considered acceptance of the updated Terms.
Table of Contents
Eligibility & Age Requirements
The following conditions must be met to participate on the pk111 platform:
- You must be 21 years of age or older. Only adults may register on this platform.
- You must reside in a jurisdiction where participation in online gaming activities is not legally prohibited.
- Each individual may open only one account. Operating multiple accounts is strictly prohibited.
- All information provided at the time of account registration must be true, accurate, and complete.
pk111 does not support gaming activities for minors in any form. Identification may be requested at any time for age verification.
If anyone opens an account using false information, pk111 reserves the right to cancel that account and forfeit any balance or winnings.
Account Registration & Management
Registration Process
You must provide accurate personal information when registering at pk111. Once registration is complete, you will receive personal login credentials.
- Full name (as per national identity card)
- A valid and active mobile number or email address
- Date of birth (for age verification)
Password Security
It is your responsibility to keep your account password completely confidential. Follow the guidelines below to keep your account secure:
- Use a strong and unique password
- Never share your login details with any third party
- If you notice any suspicious activity, notify the support team immediately
Identity Verification (KYC)
pk111 may request documents for identity verification at any time. Failure to cooperate may result in the account being temporarily suspended.
- Copy of national identity card or passport
- Proof of mobile banking account
- Proof of address (if required)
Updating Information
It is your responsibility to promptly notify the pk111 support team of any changes to your personal information. pk111 will not be held responsible for issues arising from outdated or incorrect information.
Requests to change login credentials will only be accepted through verified channels.
Deposits & Withdrawals
pk111 supports deposits and withdrawals via Bangladesh's popular mobile banking and banking channels. All transactions are secured with SSL encryption.
Deposits
- Minimum deposit amount: ৳500 (per method).
- Accepted methods: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major Bangladeshi banks).
- Deposits are generally credited to your account instantly or within a few minutes.
- pk111 does not charge any additional fee for deposits, though fees from your payment provider may apply.
Withdrawals
- Minimum withdrawal amount: ৳800.
- Withdrawals are typically processed within 5 to 30 minutes.
- Withdrawals can only be made using the same method that was used to make the deposit.
- Withdrawals may be delayed if identity verification has not been completed.
pk111 never sends funds to third-party accounts. Withdrawals will always be made to the payment method registered in the account holder's own name.
Currency & Conversion
All transactions at pk111 are conducted in Bangladeshi Taka (BDT / ৳). For transactions in foreign currencies, the exchange rate will be determined by the payment provider and pk111 will not be responsible for it.
Bonuses & Promotional Offers
pk111 offers various types of bonuses and promotional offers. Each bonus has its own terms which should be read carefully.
Welcome Bonus
New members will receive a 100% welcome bonus on their first deposit, up to ৳5,000. For example: depositing ৳1,000 gives a ৳1,000 bonus, making your total balance ৳2,000. Or depositing ৳12,000 gives the maximum ৳5,000 bonus, making your total balance ৳17,000.
Wagering Requirement
A 15x wagering requirement applies to the welcome bonus. This requirement applies only to the bonus amount, not the original deposit. Example: ৳1,000 bonus × 15 = ৳15,000 must be wagered before the bonus can be withdrawn.
If you withdraw after accepting a bonus but before meeting the wagering requirement, the bonus may be cancelled.
General Bonus Terms
- Each bonus has a specific expiry date; once expired, the bonus is automatically cancelled.
- If multiple bonuses cannot be active at the same time, the most recent one will apply.
- pk111 reserves the right to modify, suspend, or cancel any bonus program at any time.
- Bonuses will be forfeited in cases of suspicious activity or rule violations.
- Winnings earned through a bonus can be withdrawn after the wagering requirement has been met.
Gameplay Rules
All games on pk111 — slots, casino, sports betting, and live dealer games — are operated under fair play principles. Each game is supplied by third-party software providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others).
Betting Rules
- Each game has its own minimum and maximum bet limits, which are displayed in the game interface.
- Once a bet is placed, it cannot be changed or cancelled.
- If a game is left incomplete due to a technical error, pk111 will make a decision in accordance with the relevant rules.
Sports Betting
- All odds may change in real time; the odds displayed at the time of placing a bet are final.
- If an event is cancelled or postponed, pk111 will take action in accordance with the applicable betting rules.
- Bets associated with allegations of suspected match-fixing or manipulation may be cancelled.
Game Results
All games at pk111 use Random Number Generator (RNG) technology, which keeps every outcome completely unbiased and unpredictable. No player or third party can control or predict the results.
Collecting Winnings
After winning a game, the amount is automatically added to your pk111 account balance.
Before submitting a withdrawal request, make sure:
- Account verification is complete
- Wagering requirement is met (if a bonus is active)
- Minimum withdrawal amount of ৳800
Prohibited Activities
All pk111 users must completely refrain from the activities listed below. Violating these prohibitions will result in the immediate closure of the account and may lead to legal action.
Fraud & Manipulation
- Creating an account under a false identity
- Using stolen payment information
- Operating multiple accounts with the intent to abuse bonuses
- Money laundering or illegal financial transactions
Technical Abuse
- Using software or bots to play games automatically
- Exploiting system vulnerabilities or bugs to gain an unfair advantage
- Using a VPN or proxy to conceal your location
- Cyberattacks or hacking attempts against the platform
Account Sharing
- Allowing another person to use your account
- Accessing another person's account
- Selling or transferring an account
Behavioural Violations
- Using abusive or threatening language in live chat
- Harassing other players
- Misconduct toward pk111 staff
- Filing false complaints or claims
Security & Privacy
pk111 places the highest priority on protecting your personal information and financial data. Our platform is secured with SSL encryption technology.
Data Protection
- Your personal and financial information will be used solely for the purpose of providing services.
- pk111 does not sell your information to third parties.
- Information may be shared with relevant authorities where required by legal obligations.
Account Security Tips
- Change your password regularly and avoid passwords that are easy to guess.
- Avoid accessing your account over public Wi-Fi.
- If you notice any unusual activity on your account, notify the support team immediately.
To learn more about our privacy practices, visit the Privacy Policy page.
Responsible Gaming
pk111 takes responsible gaming very seriously. We believe gaming is a form of entertainment, not a tool for solving financial problems.
If you feel that gaming is having a negative impact on your life, contact the pk111 support team right away. We provide support in Bengali 24/7.
Self-Restriction Features
pk111 offers various features to help players keep their gaming under control:
- Setting daily, weekly, or monthly deposit limits
- Option to temporarily suspend your account
- Participation in a long-term self-exclusion program
To learn more about our responsible gaming policy, visit our Responsible Gaming page.
Limitation of Liability
pk111 is committed to providing a seamless and reliable service at all times. However, pk111's liability will be limited in the following situations:
- Losses caused by internet connection disruptions or device failures.
- Changes to game outcomes due to faults in third-party software or systems.
- Force majeure events — such as natural disasters, cyberattacks, or government directives.
- Losses resulting from the user's own negligence or breach of the terms and conditions.
- Temporary service interruptions during technical maintenance.
pk111's maximum liability for any single claim will be limited to the amount of that specific transaction.
Intellectual Property
All content on the pk111 website — logos, designs, text, graphics — is the intellectual property of pk111. Reproducing or distributing this content without written permission from pk111 is prohibited.
Account Suspension & Closure
Account Closure by pk111
pk111 may temporarily or permanently close an account at any time in the following circumstances:
- Violation of any provision of these terms and conditions.
- Suspicion of fraud or illegal activity.
- Failure to verify identity or provision of false information.
- Extended inactivity (generally more than 12 months).
- Legal or regulatory requirements.
Account Closure by the User
Any player may request closure of their own account at any time through the support team. Before the account is closed:
- Any pending withdrawals must be processed.
- Ongoing bets must be settled.
- Active bonuses will be cancelled if wagering requirements have not been met.
After account closure, a withdrawal of the verified balance may be requested, however any bonus balance will be forfeited.
Contact & Dispute Resolution
Complaint Submission Process
If you have any complaint or dispute, please contact the pk111 support team first. The support team will work to resolve your issue promptly.
- Live Chat: Available 24/7 in Bengali and English.
- Email: [email protected]
Dispute Resolution Procedure
When submitting a dispute, please include the following information:
- Account ID and registered name
- Detailed description of the issue and the date and time (BST, UTC+6)
- Relevant transaction ID or game round number (if applicable)
- Screenshots or other evidence of the issue
pk111 reviews all complaints fairly and impartially. If both parties are unable to reach a resolution through discussion, third-party mediation may be pursued.
Applicable Law
These terms and conditions and any related disputes will be resolved in accordance with applicable law. pk111 always operates on the principles of transparency and fairness.
Want to know more about our platform?
If you still have questions after reading all of pk111's policies and terms and conditions, visit our FAQ page or log in directly to get started.
Key Information Summary
Deposits & Withdrawals
Minimum deposit ৳500 • Minimum withdrawal ৳800 • Processed in 5–30 minutes • bKash, Nagad, Rocket, Upay, and bank transfer accepted.
Welcome Bonus
100% bonus on first deposit, up to ৳5,000. Wagering: 15x the bonus amount (e.g. ৳15,000 in bets required for a ৳1,000 bonus).
Support
24/7 live chat and email support (Bengali and English). Email: [email protected] — for players aged 21+ only.